Resorts World Genting - First World Hotel
Okay
(6858)
3 stars
Updating price...
Resorts World Genting - First World Hotel
3 stars
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000
Okay
6858 reviews
Updating price...
Overview
At First World Hotel Genting rooms, exceptional service and top-notch amenities create a memorable experience for guests. Desire to unwind? Make the most of your visit at First World Hotel Genting rooms with accessible amenities such as daily houseke…Agoda
At First World Hotel Genting rooms, exceptional service and top-notch amenities create a memorable experience for guests. Desire to unwind? Make the most of your visit at First World Hotel Genting rooms with accessible amenities such as daily housekeeping.Accommodations come equipped with all the conveniences required for a restful night's slumber. In certain chosen rooms, a refrigerator is conveniently available for your use.Agoda
Available rates
The neighbourhood
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000
What's nearby
- Genting Theme Park0.13 km
- Resorts World Genting0.24 km
- Genting Arena of Stars0.24 km
- First World Plaza0.31 km
Reviews
6.4
Okay
6858 verified ratings
Wonderful
1407
Very good
1070
Good
1163
Okay
1031
Fair
745
Mediocre
568
Poor
874
Guests say
Guests have mixed feelings about this hotel. Many appreciated the location and convenience of amenities, especially when it comes to indoor facilities and the casino. However, the check-in process was heavily criticized for being chaotic and taking an excessively long time. Cleanliness was also a concern, with several guests describing their rooms as dusty, dirty, or having an unpleasant odor. Rooms were noted to be cramped, and additional charges surprised some guests. Overall, while some found value in the price, many were disappointed by the service and room conditions.AI-generated from customer reviews
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Score by provider
7.2 out of 10
3436 reviews
5.9 out of 10
1539 reviews
7.4 out of 10
9 reviews
4 out of 10
1 review
Pros (+) Location was very good
Cons (-) Room was small, looks dirty, TV was too small and channels are blurry. Bed mattress are too soft, didn't have a good night sleep :(
Pros (+) Location
Cons (-) The long queue for check in The facilities Too expensive for the quality, it’s like an inn more than a hotel
Pros (+) Terrible check in experience where they required all the identification if one of them got chip issue you have to spend hours to check in at counter In addition I’ve requested for connecting room but it was not provides
Pros (+) Convenient. Self check in
Cons (-) Letting others to stall at the self check for more than an hour
Pros (+) Good location. Convenient.
Cons (-) Room very small. Toilet/bathe room cannot lock
Pros (+) Good
Cons (-) Bathroom no door to close.
Pros (+) Convenient for food and facilities
Cons (-) Poor signage for directions within the building complex and very bad within parking levels. Example: after parking my car I had to walk several times up and down the floors to look for entry to hotel lobby.
Pros (+) Staff is friendly and helpful
Cons (-) Rooms are old and require renovation. Clean the curtains and corner ceiling.
Pros (+) Has direct access to theme park at the basement level, many eateries and play attractions
Cons (-) No wifi in all towers except Tower 3. Rooms have no aircon. Check in process was horrendous being referred from counter to counter.
Cons (-) Took 3-4 hours to do check-in too much delay
Amenities
- Spa and wellness centre
- Fitness centre
- Restaurant
- Room service
- Coffee shop
- Business centre
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Things to keep in mind
Check-in: From 15:00
Check-out: Prior to 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.