Resorts World Genting - First World Hotel
Okay
(6876)
3 stars
Updating price...
Resorts World Genting - First World Hotel
3 stars
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000
Okay
6876 reviews
Updating price...
Overview
At First World Hotel Genting rooms, exceptional service and top-notch amenities create a memorable experience for guests. Desire to unwind? Make the most of your visit at First World Hotel Genting rooms with accessible amenities such as daily houseke…Agoda
At First World Hotel Genting rooms, exceptional service and top-notch amenities create a memorable experience for guests. Desire to unwind? Make the most of your visit at First World Hotel Genting rooms with accessible amenities such as daily housekeeping.Accommodations come equipped with all the conveniences required for a restful night's slumber.In certain chosen rooms, a refrigerator is conveniently available for your use.Agoda
Available rates
The neighbourhood
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000
What's nearby
- Genting Theme Park0.13 km
- Resorts World Genting0.24 km
- Genting Arena of Stars0.24 km
- First World Plaza0.31 km
Reviews
6.3
Okay
6876 verified ratings
Wonderful
1409
Very good
1073
Good
1164
Okay
1033
Fair
746
Mediocre
571
Poor
880
Guests say
Guests have mixed feelings about this hotel. Many appreciated the location and convenience of amenities, especially when it comes to indoor facilities and the casino. However, the check-in process was heavily criticized for being chaotic and taking an excessively long time. Cleanliness was also a concern, with several guests describing their rooms as dusty, dirty, or having an unpleasant odor. Rooms were noted to be cramped, and additional charges surprised some guests. Overall, while some found value in the price, many were disappointed by the service and room conditions.AI-generated from customer reviews
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7.2 out of 10
3436 reviews
5.8 out of 10
1554 reviews
7.4 out of 10
9 reviews
4 out of 10
1 review
Pros (+) Shopping
Cons (-) Room conditions are poor
Pros (+) Breakfast was not provided
Cons (-) The checkin process should be more organized. We were advised to take a number and wait in queue. Else pay $20 per checkin if we do not take a number. Room was very tiny. Got to make our own bed. There were no amenities e.g bedroom slippers , bathroom - no brush toothpaste, shower cap , hanhand soap etc
Pros (+) Everything
Pros (+) Clean and the location
Cons (-) There is no heater the weather was cold , I was lost in the lobby and the self check in didn't work properly.
Pros (+) No breakfast included
Cons (-) 1. Checkin process was chaotic . There was a long queue and we had to take a number and wait in the line. 2. The room has no slippers or bathrooms amenities 3. No kettle to boil hot water 4. We had to take our own bed
Pros (+) A bit clean
Cons (-) Not much facility inside the room
Pros (+) Service
Cons (-) Rooms too small
Pros (+) Access to shopping centre and theme park
Cons (-) Was not clean Rude and unattentive staff Confusing set up Lack of amenities Lack of sound proofing loud throughout the night Did not get my moneys worth Better options available in the same area Shower barely worked No air conditioning Bathroom fan wasn't working No fridge
Pros (+) The beds were comfortable
Cons (-) No air con, no TV, no wifi, make your own bed, no toothbrush or basic amenities.
Pros (+) location
Cons (-) view from my room despite of paying extra to get a mountain view
Amenities
- Spa and wellness centre
- Fitness centre
- Restaurant
- Room service
- Coffee shop
- Business centre
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Things to keep in mind
Check-in: From 15:00
Check-out: Prior to 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.