Resorts World Genting - First World Hotel
Okay
(6812)
3 stars
Updating price...
Resorts World Genting - First World Hotel
3 stars
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000
Okay
6812 reviews
Updating price...
Overview
Resorts World Genting - First World Hotel is situated 51 km from Kuala Lumpur and is directly connected to Sky Avenue Lifestyle mall with a variety of outlets and Genting Casino. Rooms are well equipped with satellite TVs, international direct dial t…Booking.com
Resorts World Genting - First World Hotel is situated 51 km from Kuala Lumpur and is directly connected to Sky Avenue Lifestyle mall with a variety of outlets and Genting Casino. Rooms are well equipped with satellite TVs, international direct dial telephones and a fan to complement the cool mountain air. Tea and coffee making facilities and a safety deposit box are provided. For business and conference options, a grand banquet hall with a 2,500 seat capacity and conference rooms are available. Self check-in kiosks and WiFi access are available at the lobby area. Lobby Café serves local Malaysian favourites all throughout the day. For a drink or two and live music, guests can head to The Patio Bar and Lounge. First World Hotel is 1.5 hours by bus from Kuala Lumpur. A cable car ride from Genting Skyway Station takes 11 minutes and a further 10 minutes on foot.Booking.com
Available rates
The neighbourhood
Genting Highlands, 69000 Genting Highlan, 69000, Genting Highlands 69000
What's nearby
- Genting Theme Park0.13 km
- Resorts World Genting0.27 km
- Genting Arena of Stars0.27 km
- First World Plaza0.28 km
Reviews
6.4
Okay
6812 verified ratings
Wonderful
1402
Very good
1066
Good
1160
Okay
1027
Fair
741
Mediocre
562
Poor
858
Guests say
Guests appreciated the convenient locations of the hotel in various reviews. However, cleanliness and service were common negative aspects mentioned, with complaints about dusty rooms, long check-in processes, and confusion with room allocations. Some guests also highlighted issues with room size and the lack of Wi-Fi availability. On the positive side, guests found the hotel to be a good value for the price, especially praising the room quality and overall comfort.AI-generated from customer reviews
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7.2 out of 10
3409 reviews
5.9 out of 10
1522 reviews
7.4 out of 10
9 reviews
4 out of 10
1 review
Great location and no other facilities in the room. Room was quite small with a small TV.
Recommend
Overall based on price and location is okay.
The self check-in process was very torturous, it difficult to find such a poor facilities and stay experience at such a high price anywhere else in the world
Great location and value for money accommodation. Easy access to many attractions.
Horrible customer service and took an hour to check in. No one to help where to go. Beds and pillows were hard.
If you are travelling in group / friends with priority on Casino / Theme Park / Mall / Convention centre & room is just for night sleep..go for it.. Would suggest to calculate some extra time for your schedule since Check in can take considerable time
We had a wonderful time at the first world hotel, Genting world resorts. The location is amazing. You can do self check-in and self checkout. We have a wonderful experience.
During the booking on the app, it was mentioned that full Wifi is provided for all rooms but room allocated was not. Waited 45mins at the check-in counter to highlight them of the issue. They mentioned its an Agoda issue and no rooms available in the wifi-rooms(even after we offered to top up).
really enjoy my trip at genting
Amenities
- Spa and wellness centre
- Fitness centre
- Restaurant
- Room service
- Coffee shop
- Business centre
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Things to keep in mind
Check-in: From 15:00
Check-out: Prior to 11:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.