The Grand at Moon Palace Cancun
Hire with Private beach
Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo
+52 998 881 6000based on 139 reviews
per night
About The Grand at Moon Palace Cancun, Cancún
The Grand at Moon Palace Cancun photos
Rooms
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkelling
- Outdoor pool
- Water slide
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
Things to do
- Bicycle hire
- Fishing
- Board games/puzzles
- Game room
- Golf
- Cycling
- Scuba diving
- Diving
- Snorkelling
- Evening entertainment
- Beauty salon
- Horse riding
- Mini-golf
- Bowling
- Table tennis
- Water park
- Pool table
- Water sport facilities (on site)
- Night club
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
- Chapel/shrine
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Pool with a view
- Private pool
- Spa and wellness centre
- Rooftop pool
- Massage
- Pool bar
- Sauna
- Water slide
General
- Family rooms
- Garden view
- Lockers
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
- Tile/marble floor
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Family friendly
- Babysitting or child care
- Kids meals
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
- Swimming pool toys
Kitchen
- Wine glasses
- Kitchen
- Kitchenette
- Tea/coffee maker
- Coffee machine
- Dining area
Accessibility and suitability
- Hypoallergenic pillow
- No smoking
- Pets not allowed
- Designated smoking area
- Disabled access
- Lift
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- The staff was friendly and Provide incredible service I'm definitely coming back (in 4 reviews)
Cons -
- Bars ran out of certain alcohols. (in 1 review)
- Some of the managers are jerks. (in 1 review)
- They had shuttle buses to get you to your room. (in 1 review)
The Grand at Moon Palace Cancun room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is The Grand at Moon Palace Cancun from Cancun?
If there is no traffic, the 7.3 km drive between Cancun and The Grand at Moon Palace Cancun should only take about 13min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.
What is the best way to get to The Grand at Moon Palace Cancun from Cancun?
The Grand at Moon Palace Cancun has parking available on site for customers of the hotel. With that in mind, the most efficient way not only to get from Cancun to the hotel, but also to get around Cancún during your stay may be to hire a car. Car hire in The Grand at Moon Palace Cancun are on average $8/day. Another more common option is to just take a taxi or rideshare service from the airport to The Grand at Moon Palace Cancun. The nearest airport to the hotel is Cancun.
Are there food options at The Grand at Moon Palace Cancun?
Yes, The Grand at Moon Palace Cancun does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Cancún for those looking for something different. One of the easiest dining options for Cancún guests staying in The Grand at Moon Palace Cancun is to order room service, which is available to all hotel guests.
Does The Grand at Moon Palace Cancun have a pool?
Yes. Many momondo users travelling to Cancún specifically look for hotels with a pool. The Grand at Moon Palace Cancun may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
How close is The Grand at Moon Palace Cancun to Cancún city centre?
The Grand at Moon Palace Cancun is just 18.6 km away from Cancún city centre. The closest landmark to the centre of Cancún is Playa Delfines, which is very accessible to The Grand at Moon Palace Cancun guests.
What is the phone number for The Grand at Moon Palace Cancun?
For questions regarding the hotel or your stay at The Grand at Moon Palace Cancun, call +52 998 881 6000.
Does The Grand at Moon Palace Cancun have Wi-Fi available?
Yes, The Grand at Moon Palace Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at The Grand at Moon Palace Cancun?
There is a fitness centre available to The Grand at Moon Palace Cancun guests.
What time is check-out for The Grand at Moon Palace Cancun?
12:00 is the check-out time at The Grand at Moon Palace Cancun. Late check-out may be available at the hotel's discretion.
How much is a room at The Grand at Moon Palace Cancun?
The cheapest deals found start from only $283 per night. The average rate for rooms at The Grand at Moon Palace Cancun is currently around $1,423/night. Enter your dates in the form above to see more.
Is there laundry service in The Grand at Moon Palace Cancun?
Yes, laundry services are accessible for guests staying at The Grand at Moon Palace Cancun, Cancún. Irons and ironing boards are included as featured amenities.
How many operators does momondo search for hotels in Cancún?
The number of operators available for hotels in Cancún is 4,071 as of November 2024.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún are refreshed on a daily basis.
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The Grand at Moon Palace Cancun location: Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo