Hero photo

Hotel Cielo

3-star Hotel with Private beach

3 stars

Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo

+52 984 873 1227
8.1
Very Good

based on 169 reviews

$64
Rate

per night

Room type
Provider
Nightly total
Double room
Standard Room
King room

About Hotel Cielo, Playa del Carmen

Cleanliness
8.4
Comfort
8.1
Location
9.1
Services
7.6
Staff
8.8
Value for money
7.7
Featuring a rooftop terrace and a private beach, Hotel Cielo is a luxurious place to stay in Playa del Carmen. It is set amongst a variety of popular eateries and is minutes on foot from Terminal Foranea de Autobuses Station. A wide range of personalised services are available for guests of Hotel Cielo, like babysitting/child services, a car rental desk and a concierge. Staff are available 24/7 and can assist with booking tours and tickets. The hotel features bright rooms equipped with a hair dryer. The hotel houses both restaurant and bar where guests can unwind at the end of the day. Situated in Centro, Hotel Cielo is close to popular nightlife spots. Xcaret Archaeological Site and Xcaret Eco Theme Park are only 20 minutes away by car.

Hotel Cielo photos


Rooms

Sun 24/11
Mon 25/11
Standard Room
bed type unknown
bed type unknown
bed type unknown
Double room
bed type unknown
bed type unknown
bed type unknown
King room
1 king bed
bed type unknown
1 king bed
Superior room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Hotel Amenities & Facilities

  • Private beach
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Air-conditioned
  • Free Internet
  • Conditioner

Services and conveniences

  • Wedding services
  • Car hire
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • 24-hour front desk

Bathroom

  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Beach towels
  • Balcony
  • Private beach

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Things to do

  • Eco tourism
  • Beach access
  • Bicycle hire

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Accessibility and suitability

  • No smoking
  • Private entrance

Dining

  • Restaurant
  • Food can be delivered to guest accommodation

General

  • Family rooms
  • City view

Health and safety

  • Daily housekeeping
  • Safe

Laundry

  • Laundry service

Bedroom

  • Extra-long beds (> 2 metres)

Workspace

  • Desk

Reviews

8.1
Very GoodBased on 169 verified guest reviews

Pros +
  • The best staff and owners. (in 14 reviews)
  • It is close to the beach and ferry which was excellent. (in 2 reviews)
  • "Highly recommended , kudos to Hotel Cielo" (in 4 reviews)
Cons -
  • The mall is approximately one mile north. (in 1 review)
  • The service at their restaurant was extremely slow (in 2 reviews)
  • Quaint and quirky decor and a restaurant next door and several (in 1 review)


Hotel Cielo room booking info

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How does Hotel Cielo compare to other 3-star hotels in Playa del Carmen?

    Hotel Cielo is typically below the average price of 3 star hotels in Playa del Carmen. On average, you can expect to pay $216 per night in Playa del Carmen. Hotel Cielo typically costs $101 per night, which is $115 cheaper than the Playa del Carmen average.

  • How far is Hotel Cielo from Cozumel?

    There are 19.0 km between Cozumel and Hotel Cielo. The drive to and from the airport should be about 35min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • What is the best way to get to Hotel Cielo from Cozumel?

    A very popular option for travellers staying at Hotel Cielo would be to take a taxi or ridesharing service from Cozumel directly to the hotel.

  • Are there food options at Hotel Cielo?

    Hotel Cielo does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Hotel Cielo at +52 984 873 1227. If you are staying at Hotel Cielo, you are more than welcome to order food through the hotel’s room service menu.

  • Does Hotel Cielo have a pool?

    At this time, our data shows that there is no on-site pool at Hotel Cielo. However, hotels can make changes that can significantly change the venue. For the most accurate answer, it would be best to call the hotel directly at +52 984 873 1227.

  • How close is Hotel Cielo to Playa del Carmen city centre?

    0.5 km separate the front steps of Hotel Cielo and the city centre of Playa del Carmen, where you can keep busy with restaurants, shopping and of course Xcaret Park, a very popular landmark in Playa del Carmen.

  • What is the phone number for Hotel Cielo?

    For questions regarding the hotel or your stay at Hotel Cielo, call +52 984 873 1227.

  • Does Hotel Cielo have Wi-Fi available?

    Yes, Hotel Cielo has Wi-Fi available to hotel guests.

  • What time is check-out for Hotel Cielo?

    You can plan to arrive after 15:00 for checking in. Check-out time is 12:00. We advise notifying the front desk of any requests as early as possible.

  • How much is a room at Hotel Cielo?

    The cheapest deals found start from only $99 per night. The average rate for rooms at Hotel Cielo is currently around $146/night. Enter your dates in the form above to see more.

  • Is there laundry service in Hotel Cielo?

    The accommodation features laundry services for all guests.

  • How many operators does momondo search for hotels in Playa del Carmen?

  • When did momondo last update prices for hotels in Playa del Carmen?

    Prices for hotels in Playa del Carmen are updated daily.


Places of interest near Hotel Cielo

Attractions in Playa del Carmen, Mexico curated by momondo

Hotel Cielo location: Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo

Top landmarks

Calle Quinta Avenida0.1 km
Playa principal de Playa del Carmen0.2 km
Aviario Xaman Ha0.9 km
Playacar Golf Club1.9 km
Parque Xplor6.5 km

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