Van Hire in Kailua-Kona

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Kailua-Kona van hire directory

All major van hire suppliers in Kailua-Kona, Hawaii

Dollar

6.4

Okay

150 reviews•3 locations

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Overview

Recent reviews

8.0

Very Good|Aug 2023

Overall good. Pick up took too long.

2.0

Poor|Aug 2023

Horrible experience with very rude employees. Car was not ready for more than one hour.

6.0

Okay|July 2023

Picking up was a nightmare. Short staffed and super slow.

2.0

Poor|July 2023

The wait time to pick up a car we had reserved for 2pm was 3 hours and 15 minutes. What a way to spend your first day on vacation. Need proof??? I’ll send photos of What it was like. We couldn’t cancel because it was outside the cancellation window.

2.0

Poor|June 2023

I waited 2.5 hours to get a car. Then after driving a mile away, the car died. It took an additional 1.5 hours to get a new vehicle, because they assigned me one that was also assigned to another group. Ultimately, they tried to make it right, but they seem severely short staffed. And from speaking to other customers who had the same experience, it didn’t appear like my situation was unique.

10.0

Wonderful|June 2023

Adelene was amazing! Easy, friendly, overall great experience. Our drivers to and from the airport were super friendly and very helpful as well! One of the best rental experiences we've had!

1 out of 50

Alamo

8.8

Very Good

32 reviews•1 location

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Overview

Recent reviews

10.0

Wonderful|Nov 2022

Friendly and prompt service!

10.0

Wonderful|July 2022

Pickup up of the vehicle and drop off was very easy and hassle free. Spend very little time with the process.

10.0

Wonderful|June 2022

Alamo was fast and easy. Booking took ten minutes. Pick up was less than that. The van we rented was very nice and will definitely recommend to everyone. Thank you

10.0

Wonderful|May 2022

Pick up and drop off were very convenient and quick. Rental vehicle was in pretty bad shape. A lot of damage to the outside of the car.

10.0

Wonderful|Mar 2022

Very good service…fast and friendly. Vehicle seemed almost ready to be laid out to pasture and was not sparkling clean

10.0

Wonderful|Feb 2022

Service was great. Car was old and rundown.

1 out of 11

Enterprise Rent-A-Car

8.5

Very Good

30 reviews•2 locations

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Overview

Recent reviews

10.0

Wonderful|Aug 2023

Great. Fast and easy!!!

6.0

Okay|Feb 2023

I love the staff, but we had no idea that our car would need to be picked up in the downtown area. When you are unfamiliar with a city it would have been helpful to be advised it wasn’t in the airport pick. They did not provide any shuttle service to this location and outside of their control the taxi service would not pick us up at the location at the time we needed pickup. Luckily Uber was close, but this was a terrible disservice to the customer. The car was nice but not what we asked for either. We ended up spending double on gas than we originally thought we would. Not the greatest experience we have had.

2.0

Poor|June 2022

We waited 90 minutes for a car. 90 minutes. The type we reserved wasn’t available so we were given a gas guzzler. We drove back to the airport the next day and got a different car - a beat-up Elantra with 47,000 miles on it. We were told it was “ready to go.” It was a blatant lie - it was filthy and spent the next hour cleaning the windows and vacuuming. Really lousy experience.

2.0

Poor|May 2022

Waited for shuttle van, which passed us three times. Eventually had to take a taxi to hotel. Enterprise said they would contact us and deliver a car. Never heard from them again. Last time for Enterprise…..

10.0

Wonderful|Mar 2022

I’ve had many different experiences with enterprise locations over the years. This location crew for both the pickup at Enterprise and drop off at Alamo was very efficient, fast, friendly, and professional. Kudos to them and makes me want to rent with Enterprise again! Great job, thanks!

8.0

Very Good|Jan 2022

Just fine

1 out of 10

Budget

7.4

Good

57 reviews•1 location

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Overview

Recent reviews

10.0

Wonderful|July 2023

Great!

2.0

Poor|Mar 2023

Very long wait time.

6.0

Okay|Feb 2023

Vehicle was okay, but had the highest mileage of any car I’ve rented in my life (60,000)! Pickup at Kona takes about a half hour. That’s no fun after a long flight. Drop off was okay.

10.0

Wonderful|Jan 2023

Camaro pretty but uncomfortable

6.0

Okay|Jan 2023

Some of the staff in Kona were not very interested in helping customers. We waited about 30 minutes in line when there was only one party ahead of us.

10.0

Wonderful|Dec 2022

Everything was great from start to finish!

1 out of 19

Hertz

7.3

Good

63 reviews•3 locations

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Overview

Recent reviews

8.0

Very Good|Aug 2023

It was good. The vehicle was a little banged up when we got it and it wasn’t mentioned. We took pictures just for evidence. Other than that it was great.

2.0

Poor|Aug 2023

The car had cockroaches in it

10.0

Wonderful|Mar 2023

Hertz was outstanding in service, quality of vehicle and friendly and helpful staff. The only negative was the cost. Advertised price was more than $721. Final price was $1,700 with fees and insurance add-on’s.

10.0

Wonderful|Feb 2023

We picked up our vehicle rental at the downtown location in Kona and the overall experience was great. We were assisted by Melvin who was very friendly as well as informative during the completion of the paperwork process. He also gave us a list of his recommendations for beaches, restaurants, tours and sights to see in the Kona area which we found very helpful.

2.0

Poor|Feb 2023

We experienced a lot of homophobia and shady upsells that were deceptive. Never using Hertz or Kayak again.

4.0

Mediocre|Feb 2023

They added a $250 charge during the return. This charge was not for mileage, damage, fines, tolls, or fuel without telling me about it or explaining why. I call that being sleazy and dishonest business practices. Terrible business practices

1 out of 21

Thrifty

6.7

Okay

58 reviews•2 locations

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Overview

Recent reviews

8.0

Very Good|May 2023

The drop off was good and quick. The pickup took 45 min....long lineup. The car was clean and good,

2.0

Poor|May 2023

Wait for more than two hours to pick up the car ，inside the car has lots roaches ，while driving the roach climb out on the inside of the window ，the left over pizza in box leave in back seat of the car for coup of hour ，there already have three roaches inside the box eating the pizza ，never used this company again．

4.0

Mediocre|Apr 2023

Cons: - We learned the hard way that Thrifty does not provide a shuttle to the pickup location we used, so this added ~$80 of taxi fares, a few hours of time, and a lot of stress to get to our vehicle and back to the airport. Given that they advertise having an airport shuttle, this feels unethical and should absolutely be disclosed. - The vehicle had a partial tank of gas and we would have been charged for the difference if we hadn't noticed this and brought it to the agents attention Pros: - The actual humans we interacted with were friendly and helpful and did their best to make a great experience for us.

10.0

Wonderful|Apr 2023

Excellent all around!

2.0

Poor|Mar 2023

I prescribed a pickup at Kona airport What I got was a downtown rental That was closed when I got to the airport office at 10:30 Airport Office manager refused to do the rental from there because "we have no cars" & suggested i) I try to find a cab at the airport to take me 25 mi north (est cost $80US), & ii) that in the morning I take a tax i (est cost, >$120 US) to downtown to see if the rental was still there. Absolutely brutal customer relations. She didn't care whether my wife & i lived or died. I was completely disgusted. Never been treated so badly by anyone, ever. Eventually the counter guy found me an old Dodge van for a day (cost $160 + tax etc) so at least I could take my wife to our destination. The van was filthy. I mean, filthy. And if my wife wanted to drive, sorry that will be $13/day Took the filthy van back next morning & went across the St. to Budget & got a car. Budget didn't say "we have no cars". Budget said: "if your wife wants to drive, go ahead. No charge." I will never ever under any circumstance sign up to rent a car from Thrifty. In fact, I will not use your service ever again because you completely mislead me by getting my rental from a place 20 miles from where I was. AWFUL.

8.0

Very Good|Feb 2023

The vehicle was tired and in need of maintenance. The vehicle I requested was not available, but they comped me an extra driver to compensate.

1 out of 20

National

8.6

Very Good

25 reviews•1 location

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Overview

Recent reviews

10.0

Wonderful|Mar 2022

Joshua at National was awesome Great service the Best I’ve ever had,Mahalo 😀

10.0

Wonderful|Mar 2022

Easy check-in and drop off. When they didn't have a car in my size ready, they quickly resolved the problem. Other than the higher-than-normal car rental prices being charged across the industry right now, it was a great experience.

10.0

Wonderful|Jan 2022

Thank you for the quick and accurate transaction

10.0

Wonderful|July 2021

Great experience! Recommend!

10.0

Wonderful|July 2021

Very easy process. Definitely recommend for others and will use them again.

3.9

Poor|July 2021

Pick up and drop off was not good

1 out of 9

Sixt

8.0

Very Good

3 reviews•1 location

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Overview

Driving with a hired van in Kailua-Kona - FAQs

Learn everything there is to know about hiring a van in Kailua-Kona so you can be properly prepared for your next trip

When did momondo last update prices for cars in Kailua-Kona?

Prices for cars in Kailua-Kona were last updated today.

How many operators does momondo search for cars in Kailua-Kona?

As of November 2024, there are 21 operators available to choose from for cars in Kailua-Kona.

How old do you have to be to hire a car in Kailua-Kona?

Age requirements for drivers vary depending on the country, including Kailua-Kona. In several EU countries, drivers must be 18 years old. Generally, to hire a car overseas, you must be at least 21 years old, and if you're under 25, you may be charged a young driver surcharge. It's recommended that you review the policy of your preferred hire company before booking.

What documentation or ID do you need to hire a car in Kailua-Kona?

All drivers must have a valid full driving license when hiring a car in Kailua-Kona. If the license is written in a different language from the country of hire, an International Driving Permit may be required to avoid the risk of potential fines. If you're hiring a car overseas, you may also need to provide proof of return travel and accommodation information during your stay. It is always advisable to check with the individual hire company you're booking with.