Ford car hires in Bari

Very shady pickup location. When we arrived, one of the employees was yelling at someone else and there were several other people standing around with very confused looks on their faces. I had a really bad feeling about the place so we ended up leaving and going to Budget.

Beware this is a scam company ! Never got picked up by the shuttle After 3 hours waiting I paid 45 euro to get to their office. Never got the car unless I would purchase deposit another 500 euro insurance. So I walked away ! Just read all the negative reviews There is not a good one and if so it's the one's they create. Absolute scam !

They charged me without informing me about the reason

I had reserved a car without of course knowing what the exact model would be, but that on the kayak website said it would be at least big enough for 3 people plus 3 suitcases. When I got there they had reserved me a car so tiny barely 3 people could fit into it, and she said it was whatever model car I reserved “or equivalent” and she was claiming this was equivalent. I had no choice but to upgrade to a bigger car which cost an additional 50% of what I was expecting to pay. I ended up paying more than I’ve ever paid for a rental car in my life, for the type of car I thought I had originally booked. This vague language on the kayak site that allows car companies to bait and switch means I will never rent a car from kayak again and risk this happening again. I felt completely ripped off, and since my reservation email says nothing about what type of car I originally reserved I have no recourse.

Charge the unreasonable damage cost. Scam company