Car Hire in North Florida

Two days in a row, did not have any car I reserved. Never picked up a car.

The staff was great but I had to wait nearly 3 hours to get my car that I had reserved. They provided a discount but that was incredibly inconvenient while my family had to wait. They did not have wait I had reserved so I had to settle for something less.

It was ready for me to pick up and easy to drop off. Good value rental.

Could have been cleaner and needed to go through a car wash

Great customer service, clean auto and nice price

Love the convenience to pickup and dropping off at late hours

They charged me for being 3 days late because they had my name associated with another customers vehicle. Have a case in to resolve. I have rented from Avis 3 times this year. I have had issues 2 of those times. I will be taking my business elsewhere from now on.

It was very good, nice car , great price and everything ran smooth.

Reeked of smoke and needed an oil change among other things

Great price and professional employees.

terrible pick up. 3 people in front of me in line and it took over 30 minutes to pick up a car. 4 people behind the counter, not many working very hard. they gave me a chevy ev -- terrible instructions on how and where to charge it. spent 3 hours messing around charging for driving all of 97 miles. terrible experience, will not use hertz again.

nobody at pickup and drop off.. wrong charges

quickest pickup and dropoff!

You all allowed me reserve a car and upon arrival they did not have any available cars

Very easy process. Great people.

Not good... we didn't take a car from thrifty because the SUV which we reserved ended up being an electric sedan... not again with this company

No long lines.

Was just expensive. But everything else was good.

The car was not at it cleaners best

Reserved a full-size for JAX airport. My flight arrived early and rep at counter said she had no full-size available, nor any other car to give me, until if/when she received keys at 11 a.m. My nephew was with me and we had to drive to Palm Coast to make family funeral arrangements, so after a few minutes, we decided to wait on line again and ask if anything had become available. We spoke with a different rep who said he had a Ford Escape that was ready but that I would have to pay for the upgrade. We asked if a manager could override that and he said no. Because of the immediate nature of our family crisis, I had to take the Escape. As soon as my nephew and I got in the SUV, we were overcome with the odor of disgusting, unhealthy cigarette smoke. We opened the windows and then inspected the rest of the vehicle: clearly, it had never been cleaned. There were dirty shoe-prints all over the back seats, the trunk was filthy, and there were papers and other detritus in the driver's side door pockets. Because of our deadline, we bought an air-freshener and drove to P.C. with the windows open. That night, I called Cust SVC to lodge a complaint. My case number: 0230225398. P.S. Also had to buy windshield-wiper fluid because the dashboard alert was flashing that there was none. Again, that vehicle had never been checked or cleaned.

The car had a bad noise at 65 mph plus Told the person and that was it

Very easy and convenient